The adoption of new technologies in businesses usually flows from personal use. This also applies to mobile devices and apps. People can now download apps in a few seconds and share data or photos via the cloud in real time and also communicate at any time from any location. Now it’s a necessity for everyone to have a mobile phone at all times. Changing from paper forms to mobile Pronto form app has been met with challenges. Most organizations fear that creating a custom app will prove time intensive and costly. Other issues that pop up include introducing new processes and controlling the security of business and customer data.